Q1: How can I place an order on MohiniDreamsGifts.com?

Ordering is easy! Simply browse our website, choose your desired items, customize if necessary, and proceed to checkout. Follow the prompts to provide shipping and payment details, and your order will be on its way!

Q2: Can I modify or cancel my order after it’s placed?

Unfortunately, once an order is confirmed, modifications or cancellations are not possible. Please review your order carefully before completing the purchase.

Q3: What payment methods do you accept?

We accept various payment methods, including major credit cards and secure online payment gateways. You can find the complete list of accepted payment options at checkout.

Q4: How is my billing information protected?

Your billing information is encrypted and securely processed through trusted payment gateways. We do not store any sensitive financial information on our servers.

Q5: What are the shipping options available?

We offer standard and expedited shipping options. The available choices will be displayed during the checkout process. For more details, visit our Shipping and Delivery page.

Q6: How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number on our website or the carrier’s site to track your package in real-time.

Q7: What is your return policy?

Our return policy allows for returns within [X] days of receiving your order. Please review our Return Policy for detailed instructions on initiating a return.

Q8: How can I initiate a return or exchange?

To start a return or exchange, please contact our customer support team at support@mohinidreamsgifts.com. Provide your order number and details, and we’ll guide you through the process.

Q9: Can I personalize more than one item in a single order?

Yes, you can customize multiple items in a single order. Follow the customization options for each product during the ordering process.

Q10: What customization options are available?

Depending on the product, customization options may include engraving, selecting colors, or uploading personal images. Explore each product page for specific details.

Have more questions? Contact our support team at support@mohinidreamsgifts.com or use our Live Chat feature during business hours. We’re here to assist you!